Privacy Policy
Introduction
This Privacy Policy explains how Xploreteq (“Xploreteq”, “we” or “us”) collects your personal information when you use our website, applications or services (our “Services”), as well as how we use, disclose, protect and share your personal information. We recognize that the privacy of your personal information is of the utmost importance, and we take great care in keeping your information private and secure.
It is important that you read this Privacy Policy together with any other notice or statement we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your information. This Privacy Policy supplements other notices and statements that we may provide and is not intended to override them.
The term “personal information” as used in this Privacy Policy shall mean any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you.
2. How to Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us:
Online: https://xploreteq.com/contact-us/
By Email: info@xploreteq.com
3. Children and Privacy
Our Services are not directed at children, and we do not knowingly collect personal information relating to children under the age of 16. If you are not 16 years or older, do not use our Services. Personal information related to a child who is less than 16 years of age shall not be processed, used or disclosed without the explicit written consent of a parent or legal guardian.
4. Types of Personal Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you use our website, request a quotation or consultation and in connection with other activities, services, features or resources we make available through our Services.
We collect personal information for our own business purposes which may include:
- Contact Information you provide when corresponding with us by phone, e-mail or otherwise, or when requesting information via our website.
- Relationship Information including information that helps us do business with you, such as the types of products and services that may interest you, information on your company’s size, geographic locations, and demographics.
- Transaction Information including information about how you interact with Xploreteq such as purchases, inquiries, customer account information, billing information and how you use our Services.
The accuracy of the information you provide to us is solely your responsibility.
5. How We Collect Information
We collect personal information directly from you when you provide it, and automatically when you interact with our website or applications (e.g., via cookies and tracking technologies).
We treat automatically collected information as personal information only when it is associated with your personal identifiers.
6. How We Use Personal Information
We use personal information to deliver our Services to you and for related purposes including:
- To fulfil your requests, manage accounts and provide customer support.
- To send marketing communications (if you consent where required by law).
- To administer surveys.
- To manage business needs such as payment processing, analytics, security, reporting and compliance.
- To enforce terms and protect our rights, privacy, safety, or property.
7. Retention of Personal Information
We retain personal information only for as long as necessary for the purposes for which it was collected, and to comply with legal obligations, resolve disputes, and enforce our rights.
8. Disclosure of Personal Information
We may share your personal information with:
- Our affiliates and service providers, who are bound to protect your information.
- Business partners, where you have indicated interest in their products.
- Legal or regulatory authorities as required by law.
We do not sell your personal information.
We may disclose aggregated or anonymized information that does not identify you.
9. Cookies and Similar Technologies
We use cookies, pixel tags, web beacons and other technologies to enhance user experience, analyse usage patterns and provide tailored content. You can control cookies through your web browser settings.
10. Your Choices
You can choose not to receive marketing emails by using the “unsubscribe” option in those emails or by contacting us.
In certain jurisdictions, you may also have rights to access, modify, delete, or restrict use of your personal information.
11. Information Security
We implement administrative, technical, and physical controls to safeguard personal information.
12. Notice to Residents of Countries Outside India
By using our Services or submitting information, you consent to transfer, processing and storage of your information in India or other countries where Xploreteq operates.
13. Third-Party Links
Our website may contain links to third-party sites not controlled by us. We are not responsible for their privacy practices.
14. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will post the updated “Effective Date” and notify users if materially required.
15. Data Protection Officer (DPO) Details
Xploreteq has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and this Privacy Policy.
If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your privacy rights, you may contact our Data Protection Officer using the details below:
Name: Abhijeet Jahagirdar
Title: Data Protection Officer
Company: Xploreteq
Email: info@xploreteq.com